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Reservation and Cancellation Policy

A non-refundable deposit of $15 per canoe or kayak / per day rented is due at the time of booking. For rafts, the deposit is $15 per person, per day. A valid Visa, MasterCard, Discover Card or American Express is required to hold your reservation. If a boat reservation is made within 72 hours of your scheduled launch date, full payment is required.

Customers may cancel a boat reservation(s) 72 or more hours in advance of your date of arrival without penalty, less the non-refundable amount of your initial booking deposit of $15 per boat / per day. The exception to this policy is Memorial Day weekend (Thurs - Monday). A boat rented during this holiday time frame must be cancelled at least 7 days in advance of arrival in order to avoid payment, less the pre-paid deposit. For example, a Friday reservation must be cancelled by the close of business on the Tuesday of the same week. To cancel, call our office at 870-446- 2644 by the close of BRC business hours.

Once you have personally contacted us, we will send you a cancellation confirmation via email. Important Note: An email or phone message cannot be accepted as a form of cancellation; we must speak with you in person in order to assure that your cancellation has been received.

Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

Security Policy

Your payment and personal information is always safe. Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Website Terms and Conditions

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